BOOKING FAQ
Before you schedule, here’s what to expect
What happens after I submit a scheduling request?
You’ll receive a confirmation email with next steps. We’ll review your request, follow up if anything needs clarification, and then confirm your appointment details (time, format, and any prep) so you know exactly what to expect.
What information should I include to book the right service?
Share your goal, preferred date/time, location (if relevant), and any deadlines. If you have links, screenshots, or a list of tasks, include those too—details help us scope accurately and make the most of your time.
Can I book a one-time help session, or do I need a package?
Either works. You can schedule a single session for a specific need, or choose an ongoing package for continued support. If you’re unsure, book a consult and we’ll recommend the best fit based on workload and urgency.
How far in advance should I schedule?
As a rule, earlier is better—especially for larger projects or time-sensitive requests. If you need help quickly, submit your request with “urgent” in the notes and we’ll confirm availability as soon as possible.
What’s your cancellation or rescheduling policy?
Plans change—just let us know as soon as you can. We’ll do our best to accommodate a new time. If we’re already in motion on time-based work or purchases, we’ll review any incurred time or costs with you transparently.
Do you offer virtual support, in-person help, or both?
Both, depending on the service and your location. Many tasks can be handled virtually (calls, scheduling, admin, research), while local errands and on-site support may be available by request. Tell us what you need and we’ll confirm options.